Terms and Conditions

These Terms & Conditions (“Terms”) apply to the website, studio rentals, photography, video, design, production, memberships, equipment, and related services provided by Mas Studios Intl (“Mas Studios,” “we,” “us,” or “our”). By submitting a booking request, approving a quote, paying an invoice or deposit, signing an agreement, or using our premises or services, the client or renter (“Client,” “you,” or “your”) agrees to these Terms and to any quote, statement of work, booking confirmation, or project agreement issued by Mas Studios.

If a signed agreement or approved quote conflicts with these Terms, the signed agreement or approved quote governs for that specific project.

## 1. Quotes, Scope, and Booking Confirmation

Quotes are valid for 30 days unless another period is stated. A quote is based on the scope, schedule, deliverables, personnel, equipment, usage, and assumptions described in it.

A date is not reserved and a booking is not confirmed until Mas Studios has received all required approvals, signed documents, deposits, retainers, or advance payments specified in the quote or booking process. Availability remains subject to change until confirmation is issued in writing.

Requests submitted through the website are requests only and do not constitute confirmed bookings unless the website expressly states otherwise and payment has been accepted.

## 2. Pricing, Taxes, and Payment

The Client must pay the amounts and according to the schedule stated in the applicable quote, invoice, membership, or booking confirmation. Prices are stated in Canadian dollars unless otherwise indicated. Applicable taxes will be added unless the displayed price expressly states that taxes are included.

Mas Studios may require full advance payment for studio rentals or a deposit/retainer for services and productions. Unless an agreement states otherwise, deposits and retainers reserve time and resources and are applied to the final invoice.

Bookings will not be confirmed without the required payment. Final payments must be received by the due date stated on the invoice. Overdue amounts may be subject to a late-payment charge of 1.6% per month, equivalent to 20% per annum, to the extent permitted by law, plus reasonable collection costs.

The Client is responsible for bank, wire, currency-conversion, chargeback, and returned-payment fees caused by the Client’s payment method.

## 3. Changes in Scope and Additional Charges

Work or usage beyond the approved scope may require a revised quote and may be charged at Mas Studios’ then-current rates. Additional charges may apply to overtime, schedule changes, rush work, additional revisions, extra crew, equipment, locations, travel, permits, licensing, rentals, expendables, shipping, storage, cleanup, restoration, and third-party expenses.

Mas Studios will obtain approval for material additional costs where reasonably practicable. Work required for immediate safety, protection of property, or continuity of a live production may be performed and charged without advance approval where delay would be impracticable.

## 4. Client Responsibilities

The Client must provide accurate information, timely decisions, approvals, access, materials, releases, permits, brand assets, and any other items reasonably required to perform the services.

The Client represents that it has all necessary rights and permissions for materials, trademarks, music, locations, products, people, instructions, and claims it supplies or requests Mas Studios to use. The Client is responsible for obtaining releases or approvals allocated to the Client in the quote or production plan.

Delays caused by the Client may affect schedules, availability, and pricing. Mas Studios is not responsible for missed deadlines caused by late materials, approvals, access, payment, or other Client dependencies.

## 5. Studio Rental Rules

Equipment rentals are subject to availability and additional charges. Paper backdrops may be available in various colours and sizes for an additional charge. Included studio equipment, if any, will be identified in the booking information or confirmation.

The Client is responsible for the conduct of all guests, personnel, contractors, and invitees associated with its booking and must communicate and enforce all studio rules.

The premises may be used only for lawful activities. Smoking, vaping, and consumption of psychoactive substances are prohibited inside the building. Alcohol may be permitted only with prior written approval from Mas Studios and subject to applicable law, permits, insurance, and conditions.

Mas Studios may stop any unsafe, unlawful, disruptive, abusive, or unauthorized activity without refund. Occupancy, noise, fire-safety, building, and access requirements must be followed at all times.

## 6. Rental Time, Access, and Overtime

The booked period includes setup, production, cleanup, and departure. The Client may enter only at the confirmed start time and must return the space by the confirmed end time unless Mas Studios approves an extension.

Time exceeding the booking may be charged at the applicable hourly or overtime rate. An extension requested after use has begun does not retroactively qualify the booking for a discounted half-day or full-day rate. Extensions remain subject to availability and are not guaranteed.

## 7. Cyclorama, Cleaning, and Damage

When using the cyclorama:

- No street shoes are permitted on the cyclorama.

- Do not stand, sit, or place equipment on its curves.

- Do not jump on it while wearing high heels.

- Do not drag equipment across its surface; lift or roll equipment.

The Client must leave the premises in substantially the same condition in which they were received. A $150 cleaning fee may be charged if additional cleaning is required.

A painting fee of $250 may apply if the cyclorama in Studio A is not returned in the condition in which it was found. Mas Studios may inspect the wall and reasonably determine whether painting or repair is necessary.

The Client is responsible for loss of or damage to the premises, equipment, fixtures, furnishings, or property caused by the Client or its guests, personnel, contractors, or invitees, excluding ordinary wear and tear. Repair or replacement costs may be charged separately.

## 8. Safety, Personal Property, and Insurance

The Client assumes the ordinary risks associated with its activities and is responsible for the safety and supervision of its personnel, talent, guests, contractors, and invitees. The Client must disclose unusual activities, hazards, special effects, animals, minors, stunts, weapons, smoke, liquids, elevated work, or other material risks in advance and obtain written approval.

Personal property is brought onto the premises at the owner’s risk. Mas Studios is not responsible for lost, stolen, or damaged personal property except to the extent caused by Mas Studios’ gross negligence or wilful misconduct.

Mas Studios may require proof of commercial general liability, production, equipment, workers’ compensation, automobile, or other appropriate insurance before a booking or production.

## 9. Cancellations, Rescheduling, and No-Shows

Unless a signed agreement, quote, membership, or booking confirmation provides different terms:

- Cancellations made more than three business days before the confirmed booking are subject to a fee equal to 50% of the required deposit.

- Cancellations made three business days or less before the confirmed booking are subject to forfeiture of the full deposit.

- No-shows will not be refunded or rescheduled.

- This policy applies to all confirmed bookings.

If full payment rather than a deposit was required, Mas Studios will identify in the booking confirmation what portion is treated as the cancellation deposit or non-refundable reservation fee.

Rescheduling is subject to availability and written approval. Costs already incurred, non-refundable third-party expenses, custom work, and committed personnel or equipment may remain payable regardless of cancellation or rescheduling.

## 10. Force Majeure and Service Interruptions

Neither party is liable for delay or failure caused by events beyond its reasonable control, including severe weather, fire, flood, utility or internet interruption, government action, labour disruption, epidemic, emergency, venue closure, transportation failure, or illness or unavailability of essential personnel.

The affected party will notify the other as soon as reasonably practicable. Mas Studios may reschedule the affected services, substitute reasonably comparable personnel or resources, issue an appropriate credit, or refund amounts paid for services it cannot provide, less approved work performed and non-refundable costs already incurred.

## 11. Creative Services, Revisions, and Acceptance

Deliverables, formats, production specifications, milestones, and included revisions are limited to those stated in the quote or agreement. Additional concepts, revisions, re-editing, reshoots, reformats, or changes after approval may be charged separately.

The Client must review deliverables and provide consolidated feedback within the period stated in the project documents or, if none is stated, within 10 business days. Deliverables may be considered accepted if the Client publishes, distributes, uses, or approves them, or does not report a material non-conformity within the review period.

Creative judgment, style, lighting, composition, colour, editing, casting, and production choices are subjective. Mas Studios will use reasonable professional care but does not guarantee a particular commercial, advertising, audience, or sales result.

## 12. Intellectual Property and Usage Rights

Each party retains ownership of intellectual property it owned before the project. The Client retains ownership of Client-supplied materials.

Ownership and usage rights in photographs, footage, designs, edits, concepts, production files, and final deliverables are governed by the applicable quote or agreement. Unless it expressly assigns ownership in writing, Mas Studios and its creators retain copyright, and the Client receives only the licence expressly described in the project documents after full payment.

Raw files, source files, working files, project files, unused footage, and rejected concepts are not included unless expressly listed. Third-party materials remain subject to their own licences.

No licence or ownership transfer takes effect until Mas Studios receives full payment. The Client may not sell, sublicense, materially alter, use beyond the approved territory, media, term, or purpose, or permit third-party use except as authorized in writing.

## 13. Portfolio and Promotional Use

Unless the project documents state otherwise, Mas Studios may request permission to display final public-facing work for its portfolio, website, social media, awards, and self-promotion after the Client has made the work public. Confidential, embargoed, or unreleased work will not be intentionally published before authorization.

## 14. Confidentiality

Each party will use reasonable care to protect non-public information identified as confidential or that a reasonable person would understand to be confidential. Confidential information may be disclosed to personnel and service providers who need it for the project and are subject to confidentiality obligations, or where disclosure is required by law.

Confidentiality obligations do not apply to information that is publicly available without breach, already lawfully known, independently developed, or lawfully received from another source.

## 15. Subcontractors and Third-Party Services

Mas Studios may engage qualified employees, contractors, creatives, rental suppliers, laboratories, platforms, couriers, and other providers to perform portions of the services. Third-party products or services may be subject to separate terms, availability, licences, and cancellation policies.

Mas Studios is not responsible for delays or failures of third parties outside its reasonable control but will use reasonable efforts to coordinate or mitigate them.

## 16. Limitation of Liability

To the maximum extent permitted by law, Mas Studios will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, opportunities, data, goodwill, or anticipated savings.

Mas Studios’ aggregate liability arising from a specific booking or project will not exceed the amount actually paid to Mas Studios for that booking or project, except where a limitation is prohibited by law or for liability resulting from Mas Studios’ fraud, gross negligence, or wilful misconduct.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

## 17. Indemnity

To the extent permitted by law, the Client will indemnify and hold Mas Studios and its personnel harmless from third-party claims, losses, damages, and reasonable costs arising from Client-supplied materials or instructions, the Client’s breach of these Terms, unlawful or unsafe activity, lack of required permissions or releases, or damage caused by the Client or its guests, personnel, contractors, or invitees.

## 18. Website Use

Website content is provided for general information and may change without notice. You may not interfere with the website, attempt unauthorized access, introduce malicious code, scrape or reproduce content contrary to law, impersonate another person, or use the website for fraudulent or unlawful purposes.

Links to third-party sites are provided for convenience. Mas Studios does not control and is not responsible for third-party content, services, availability, security, or privacy practices.

## 19. Privacy

Mas Studios handles personal information as described in its Privacy Policy. By using the website or services, you acknowledge that Policy.

## 20. Termination or Suspension

Mas Studios may suspend access, withhold deliverables or licences, pause work, or terminate a booking or project for non-payment, material breach, unsafe or unlawful conduct, harassment, property risk, or failure to provide required information or approvals. Amounts for completed work, committed resources, damage, and non-refundable costs remain payable.

## 21. Governing Law and Disputes

These Terms are governed by the laws of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles. The parties will first attempt in good faith to resolve a dispute through direct discussion. Unless otherwise agreed or required by law, proceedings will be brought in the courts located in Calgary, Alberta.

## 22. General Provisions

If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. The Client may not transfer its booking or agreement without Mas Studios’ written consent. Electronic approvals, signatures, and records may be used to the extent permitted by law.

These Terms, together with the Privacy Policy and applicable quote, booking confirmation, statement of work, or signed agreement, constitute the agreement for the applicable transaction.

## 23. Contact

Mas Studios Intl

812 16 Avenue SW, Units A & B

Calgary, Alberta T2R 0S9, Canada

Email: info@masstudiosintl.com

Studio rental inquiries: bookings@masstudiosintl.com

Telephone: +1 587 585 0345